We carry mainly specialty airguns which can not be returned after being USED (FX airguns, Daystate airguns, Brocock airguns, KalibrGun airguns, Diana airguns, LCS Air Arms, and many more brands. You must contact the manufacturer to speak directly with their warranty department about exchanges/parts/repairs. You may return most other items in new unused condition along with its original packaging and any accessories for a refund within 14 days of receiving your order. We will also work with you for returns/refunds if your order is damaged during shipping or the item received was incorrect (we MUST be notified within 7 days of delivery). Shipping costs must be covered by the customer if the return/repair is not due to our error (defective, wrong item or damaged). If another return is accepted which is not in new salable condition it will incur a minimum 20% restocking fee. All credit card/PayPal cancellations and/or refunds will be subject up to a 5% transaction fee to cover bank fees.
We are always ready to do what we can to help and do our best to make the process as smooth as possible.
Please feel free to contact us at (561) 331-6731 with any issues and concerns!