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- (561) 331-6731
- [email protected]
- Mon - Fri: 10:00AM - 4:00PM
Palm Beach Airguns is happy to offer same day shipping if your in stock order is placed by 9 am EST. During busy holiday seasons, there may be an additional 1-5 business day delay before your order ships. Many orders placed on Saturday and Sunday will ship Monday.
Some issues that can delay your order:
Your tracking number will be emailed when your order ships or you can check the status of your order manually.
DON’T DESPAIR, YOU CAN STILL ORDER FROM PALM BEACH AIRGUNS. You may live in an area that restricts delivery of certain products on our website. Please review the following restricted areas, and if you live in one of them, refer to our guidelines below about what items are restricted and where and how you can still order from Palm Beach Airguns. If you are shipping overseas, be sure to read our international information.
What products are restricted and in what areas? The following list is comprised of examples of known restricted areas for some of our products. This list is not intended to be a complete list, and it is up to each customer to know the regulations of the state and city in which they live and abide by them.
New York City
Manhattan, Brooklyn, Bronx, Queens and Staten Island
Zip codes affected are: 100xx-104xx, 111xx, 112xx-114xx, 116xx
Washington, DC
New Jersey
Illinois
Cook County, IL
California
Hawaii
Alaska
Philadelphia, PA
How do I order a product that is restricted in my area?
It’s simple! Use an alternate shipping address to a nearby unrestricted area. Remember, it’s up to you to know the laws in your city and state where you plan to use the item. Normally our customers who live in restricted shipping areas will have the item shipped to an unrestricted address. For example, you could have us ship your package to a friend or relative’s address outside our restricted shipping areas. Please be aware that it is up to you to get the proper permits (if applicable) to own and use restricted items in your area.
You may also be able to have restricted items shipped directly to you, via your local Federal Firearms Licensed (FFL) dealer. This will involve a separate fee imposed by the dealer, which Palm Beach Airguns will not be responsible for and we can not include it in the cost of the order. Fees will sometimes vary greatly between dealers, so contact more than one if possible. Please locate a firearms dealer who is willing to accept a transfer (i.e., your order), as Palm Beach Airguns does NOT maintain any type of list, then contact our customer support center at (561) 331-6731 for further details on how to proceed. Please note that Palm Beach Airguns is NOT a firearms dealer, a small number of dealers will only accept transfers from another FFL dealer. We, unfortunately, will not be able to ship your order directly to a restricted location if this is the case.
If you have an alternate address for delivery, simply put that address in the shipping address field during checkout, and make sure you provide the correct billing address and phone number for verification. Also, provide us with a valid email address during checkout.
We can ship some of our products internationally with either USPS/FedEx/UPS however, many countries have restrictions in place that prevent us from shipping many (or all) of our products. In many countries, air guns are considered firearms and fall under firearm restrictions. It is up to you to know the laws in your country. Please check with your local authority to make sure the item is legal in your city/state/country.
Please Note: We can NOT ship optics, night vision, or lasers to ANY country, unless they are attached or packaged together with an airgun, regardless if the country is listed below or not.
Below you will find a list of countries that we can currently ship our products to. If you do not see your country in this list, there is a chance that we cannot ship our products to your country.
| American Samoa Antigua and Barbuda Aruba Austria Bahamas Bermuda Canada (Restrictions) Cayman Islands Denmark (Gun Restrictions) Finland Greece Greenland Guam | Guatemala Hungary Iceland Kuwait Luxembourg Macau (License required) Monaco Netherlands Netherlands Antilles New Zealand Norfolk Island Norway | Panama Poland Portugal Samoa South Africa (License required) Spain Taiwan Trinidad/Tobago (rifled barrels restricted) US Minor Outlying Islands Virgin Islands (U.S.) and others! |
Palm Beach Airguns will only accept returned products on a case by case basis, if damaged during shipment or have been incorrectly sent. Please note, shipping and handling fees are non-refundable and you will be responsible for paying to have the merchandise shipped back to us. However, you will receive a refund/store credit under the circumstances listed above. Read our full return policy for more details.
Contact your customs agency to get the required import permits for the items you order.
If you order is confiscated by your customs agency, Palm Beach Airguns LLC is not responsible for the loss, nor will we reimburse you for the cost of the impounded products or their shipping cost.
There may be additional fees associated with importing and inland shipping. If the need arises, our customer service department will assist in any shipment claims or product returns. When these situations arise please call us first for assistance.
We will also verify your payment information before your order ships to minimize fraud. Be sure and provide a valid telephone number where you can be reached for verification, along with the phone number your credit card issuer has on file for you.
