General Information

• FREE SHIPPING – We cover the cost of shipping on all orders of $49* or more to destinations within the contiguous USA (lower 48 states). Other valid areas have a flat rate shipping pricing.
• Your package may be shipped by either Fedex or UPS or USPS, depending on product.
• You may be contacted if the Bill To/Ship To address are different on your order.
• Orders placed by 9 am EST will ship the same day. Some restrictions apply. During busy holiday seasons, there may be an additional 1-2 day delay before your order ships.
• It’s up to YOU to know the laws in your state, county and city and to fully comply with them. The following are examples of some state and local restrictions governing airguns and air-soft guns. Airguns are restricted in: New York City, NY, its boroughs (Zip Codes 100xx-104xx and 111-114xx, 116xx), New Jersey, Chicago IL and Washington DC.
• We cannot ship co2 or blank ammo to Puerto Rico, Guam, Alaska, Hawaii, overseas, or anywhere requiring air shipment.

Same Day Shipping

Palm Beach Airguns is happy to offer same day shipping if your order if placed by 9 am EST. During busy holiday seasons, there may be an additional 1-2 day delay before your order ships. Many orders placed on Saturday and Sunday will ship Monday.

Some issues that can delay your order:

• Incorrect Billing or Shipping Address– make sure your billing address is correct and that you don’t accidentally reverse the billing and shipping addresses.
• Order Verification– if we have to take extra steps to verify your order this could prevent your order from shipping same day. Please make sure you provide a contact number where you can be reached.
• Out of Stock Items– Though we do our best to keep the website updated, occasionally some items sell out. If an item is out of stock we will notify you of the expected shipping date.
• Restricted Addresses– Some state and city laws prevent us from shipping into some locations. Please make sure your city or state is not restricted. If your home is in a restricted area and you wish to have your order shipped to an address that is not restricted, be sure to check with your local law enforcement to confirm it is legal to own and operate an airgun where you live.

Your tracking number will be emailed when your order ships or you can check the status of your order manually.

Shipping Restrictions

DON’T DESPAIR, YOU CAN STILL ORDER FROM PALM BEACH AIRGUNS. You may live in an area that restricts delivery of certain products on our website. Please review the following restricted areas, and if you live in one of them, refer to our guidelines below about what items are restricted and where and how you can still order from Palm Beach Airguns. If you are shipping overseas, be sure to read our international information.

What products are restricted and in what areas? The following list is comprised of examples of known restricted areas for some of our products. This list is not intended to be a complete list, and it is up to each customer to know the regulations of the state and city in which they live and abide by them.

New York City
Manhattan, Brooklyn, Bronx, Queens and Staten Island
Zip codes affected are: 100xx-104xx, 111xx, 112xx-114xx, 116xx

• Pellet Guns
• BB Guns
• Blank Guns
• Crossbows
• Longbows
• Slingshots (applies to wrist-braced only)

Washington, DC

• Pellet Guns
• BB Guns
• Airsoft Guns

New Jersey

• Pellet Guns
• BB Guns
• Crossbows
• Sling shots

Illinois

• Airguns greater than .18 cal with a velocity greater than 701 fps, all .177 cal are not restricted

Cook County, IL

• All Pellet guns
• All BB Guns
• Blank Guns
• Fore grips
• Slingshots

California

• Ballistol in aerosol form

Hawaii

• CO₂

Alaska

• CO₂

Philadelphia, PA

• Pellet guns
• BB guns
• Airsoft guns
• Slingshots

How do I order a product that is restricted in my area?

It’s simple! Use an alternate shipping address to a nearby unrestricted area. Remember, it’s up to you to know the laws in your city and state where you plan to use the item. Normally our customers who live in restricted shipping areas will have the item shipped to an unrestricted address. For example, you could have us ship your package to a friend or relative’s address outside our restricted shipping areas. Please be aware that it is up to you to get the proper permits (if applicable) to own and use restricted items in your area.

You may also be able to have restricted items shipped directly to you, via your local Federal Firearms Licensed (FFL) dealer. This will involve a separate fee imposed by the dealer, which Palm Beach Airguns will not be responsible for and we can not include it in the cost of the order. Fees will sometimes vary greatly between dealers, so contact more than one if possible. Please locate a firearms dealer who is willing to accept a transfer (i.e., your order), as Palm Beach Airguns does NOT maintain any type of list, then contact our customer support center at (561) 331-6731  for further details on how to proceed. Please note that Palm Beach Airguns is NOT a firearms dealer, a small number of dealers will only accept transfers from another FFL dealer. We, unfortunately, will not be able to ship your order directly to a restricted location if this is the case.

If you have an alternate address for delivery, simply put that address in the shipping address field during checkout, and make sure you provide the correct billing address and phone number for verification. Also, provide us with a valid email address during checkout.

International Shipping

We can ship some of our products internationally with either USPS/FedEx/UPS however, many countries have restrictions in place that prevent us from shipping many (or all) of our products. In many countries, air guns are considered firearms and fall under firearm restrictions. It is up to you to know the laws in your country. Please check with your local authority to make sure the item is legal in your city/state/country.

Please Note: We can NOT ship optics, night vision, or lasers to ANY country, unless they are attached or packaged together with an airgun, regardless if the country is listed below or not.

We Ship To:

Below you will find a list of countries that we can currently ship our products to. If you do not see your country in this list, there is a chance that we cannot ship our products to your country.

Returns Policy

Palm Beach Airguns will only accept returned products on a case by case bass, if damaged during shipment or have been incorrectly sent. Please note, shipping and handling fees are non-refundable and you will be responsible for paying to have the merchandise shipped back to us. However, you will receive full product refund under the circumstances listed above. Read our full return policy for more details.

Customs Information

Contact your customs agency to get the required import permits for the items you order.

If you order is confiscated by your customs agency, Palm Beach Airguns LLC is not responsible for the loss, nor will we reimburse you for the cost of the impounded products or their shipping cost.

Additional Fees

There may be additional fees associated with importing and inland shipping. If the need arises, our customer service department will assist in any shipment claims or product returns. When these situations arise please call us first for assistance.

Payment Verification

We will also verify your payment information before your order ships to minimize fraud. Be sure and provide a valid telephone number where you can be reached for verification, along with the phone number your credit card issuer has on file for you.